Outplacement Case Study - Eaga plc

Eaga is a leading outsourcing company. It is one of the largest national suppliers of heating and renewable energy and is at the forefront of the carbon economy.

Employing over 5,000 Partners across the UK, Republic of Ireland, Canada and India; Eaga believe in creating partnerships with their Partners (staff) to create a supportive yet dynamic work environment.

Connor was appointed by Eaga after the outplacement and redeployment programme had commenced within the organisation.

“Appointing Connor gave us real credibility during a difficult time, and the support to both our HR teams and those at risk has been first class throughout the process. Having completed a feedback gathering session with some of our Partners who were due to leave the business, the universal feedback has been that those being redeployed across the business or coached into finding other roles had wished that they had had access to the Connor team when the announcement was first made.

“Our Partners have all complemented the Connor team on their approach to finding them new roles in more senior positions or even helping them to take a completely new direction in their careers. It was not just a case of finding them a substitute role within the Change Programme – but finding progressive roles whilst highlighting the benefits of smart job hunting through the development of a new CV and interview skills.

“Our Return on Investment has been measured on our ability to deliver and fulfil our company ethos, which is to support our Partners and continue to deliver high standards in all our communications. Connor’s role was instrumental to the success of the Change Programme and their proactive and personal service turned a potentially negative and stressful period into one of empowerment and progress for everyone involved.

“We've had such positive feedback on the outplacement programme from Connor and we know that we did the right thing for our Partners. We really wanted to make sure that we were able to put our Partners in the best possible position”.

Human Resources Director – eaga plc

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