HR Outsourcing Case Study for HR Flex - The Royal Navy Museum, Portsmouth

The Royal Naval Museum, in Portsmouth's Historic Dockyard, is one of Britain’s oldest maritime museums. The Museum’s aim is to preserve and present the history of the 'Fleet' - the ships and the men and women who manned them.

“When we first met with Connor we had started to plan a major restructure and change program which included potential redundancies and major changes to terms and conditions of employment.  The Connor HR Director assigned to us was able to hit the ground running - quickly integrating with the Senior Management Team and understanding the commercial needs of the Museum.  Our Connor HR Director oversaw the program from beginning to end, including negotiation with the Unions.  It’s fair to say we couldn’t have managed this without her – the change program was successfully concluded several weeks ahead of schedule and without any industrial action.

We have continued to work with our dedicated HR Director from Connor and she has helped to keep us focused on what the Museum needs, ensuring our senior managers are able to face – and make – difficult decisions thanks to her pragmatic stance.  She helps us with a broad range of HR matters from the simple day-to-day operations to the more complex and difficult issues. 

As a registered charity, we have to be careful with our budget, the Museum has an historic legacy that we are all keen to preserve and ensure continues for generations to come.  This puts great pressure on us as a senior management team – and our budgets are truly at the forefront of everything we do.

Connor is now a valued part of our team and we know that we have someone there to support and guide us when we most need it.  The fact that we do not pay a retainer has allowed us to invest in our people; we would recommend HR Flex to any company looking for HR Director level support without the burden of a fixed overhead.”

CHIEF EXECUTIVE OFFICER – THE NATIONAL MUSEUM OF THE ROYAL NAVY (PORTSMOUTH)