Our Approach 

What you usually get in this section is a company eulogising about their values in a way completely disconnected to what their clients really think. We thought we would 'do things differently' and ask our clients about our values.

Here are the consistent themes of what they said:

A Different Approach

Connor is perceived as different from other companies in that:

• We are not obsessed with complex methods for our own intellectual gain which have minimal value to the client.  
• We talk in business benefits not features.  
• We listen to the client rather than talking about ourselves all the time.

Pragmatic and Practical

Our clients value our pragmatic and practical approach in providing workable business solutions rather than fancy reports that no-one understands, let alone knows how to implement!

It's Personal

Our clients particularly like the fact that we talk their language. 5+ years working with our clients is the norm. We are always curious and like to understand our clients' business drivers so that the work that we deliver is relevant to their business. For us ‘it's personal' and we go the extra mile so that we can continuously delight our clients. 90%+ of our ongoing business is through our clients referring us to other people.

Honesty

Our clients confide in us. They ask us our opinion. They trust us to give impartial advice that is right for them. If we honestly believe that we can deliver a solution we say so. If we feel that there is an alternative approach that does not include Connor then we say so. It is more important for us to keep the relationship strong than to pursue a short term piece of business that is not right for the client.

We deliver

No matter how long we have worked with a client our philosophy is that we are only as good as the last job we have delivered. Our goal is to deliver benefits to our clients' business in everything that we do.

Interested? Contact a member of our team on 01491 414 010 or email us at tccinfo@connor.co.uk for more information on our outplacement services, Executive Outplacement or Pay as You Go HR, "HR Flex".